You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping.

Only the costs for returning from home to the webshop are at your own expense. These costs are around 6.95 per package, check your carrier’s website for exact rates. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and – if reasonably possible. To use this right, you can contact us at [email protected]. We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order.

Return address:
KipKep BV
Street: Balsemienstraat 4
Zipp: 5644LG
City: Eindhoven
Country: The Netherlands

Please add your order number and reason of return.

Pay attention! For hygiene reasons, our facemasks cannot be returned if the packaging has been opened. (this is stipulated by law).